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Salesforce Senior Engineer

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ID de la oferta 122245 Fecha de publicación 06/11/2021 Location : Ciudad de México, México | Costa Rica | Guadalajara, México

Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 160,000 employees who use new technologies, dynamic insights and over 154 years of experience to connect farmers with markets, customers with ingredients, and people and animals with the food they need to thrive.


Job Purpose and Impact

The Salesforce Senior Engineer will maintain, integrate and implement software applications within our organization. We seek an experienced professional to coordinate software application testing, quality assurance, configuration, installation and support to ensure smooth, stable and timely implementation of new software and updates to installed applications.

Key Accountabilities

  • Develop and recommend improvements to advanced and complex application support processes and procedures.
  • Review, analyze and prioritize incoming incident tickets and/or user requests.
  • Keep an open channel of communication with users and respond to advanced and complex application support requests and needs.
  • Review and/or performs the programming, configuration, testing and deployment of fixes or updates for application version releases.
  • Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.
  • Other duties as assigned.

Qualifications

  • Bachelor's degree in a related field or equivalent experience.
  • Minimum of four years of related work experience.
  • Experience as a Salesforce Technical Developer/Consultant (preferably Sales/Service Cloud).
  • knowledge of Salesforce Lightning Framework, Apex Programming, Point & Click configuration.
  • Completed Salesforce Platform Developer 2 Certification.
  • Exposure to agile delivery methods (Scrum) and related devops practices.

Preferred Qualifications.

  • Masters Degree or equivalent (preferably in Science area).
  • Industry certification (Examples include Salesforce, ITIL, APICS, six sigma, etc.).
  • Working knowledge of Einstein Analytics, Chat Bots and other Salesforce products.

Position 100% remote

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